Privacy Policy
Effective date: February 24, 2026
MidOwl respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following information when you contact us or submit an enquiry:
- Name
- Email address
- Phone number
- Business name
- Information you provide about your project or business needs
2. How We Use Information
We use your information to:
- Respond to enquiries
- Discuss project scope and pricing
- Deliver website and automation services
- Provide support and follow-up communication
- Maintain records related to ongoing or completed work
3. How We Share Information
We do not sell your personal information. We may share information only when reasonably necessary to operate the business, such as with hosting providers, email tools, payment processors, automation platforms, or service providers used to deliver agreed work.
4. Data Minimisation
We aim to collect only the information needed to communicate with you, evaluate a project, and provide the service requested. We do not intentionally collect sensitive personal information unless you choose to provide it.
5. Data Security
We take reasonable steps to protect your information using standard administrative and technical safeguards. However, no website, email system, or online platform can guarantee absolute security.
6. Cookies and Analytics
This website may use basic technical tools, cookies, or analytics services to understand site usage and improve performance. These tools may collect browser, device, and usage information.
7. Retention
We retain information for as long as reasonably necessary to respond to enquiries, complete projects, provide support, maintain records, and meet legal or operational obligations.
8. Your Choices
You may contact us to request that we update or delete the personal information you have provided, subject to any legal, accounting, or operational reason we may need to retain it.
9. Third-Party Links
Our website may link to third-party websites or services. We are not responsible for the privacy practices of those third parties.
10. Contact
If you have questions about this Privacy Policy, you can contact: